Privacy Policy

1. Data controller

The controller of your personal data is O.K. REMOVALS PRZEWOŹNIK SPÓŁKA KOMANDYTOWA, ul. Szybowcowa 66A/1, 70-843 Szczecin, NIP PL9552562551, KRS 0000959832, REGON 521459293, Poland.

Contact for data protection matters: office@okremovals.com, phone +48 505 067 778.

2. What data we process

• data from the quote form: name, phone number, email address, pick-up and delivery location, size of the move, preferred date and any information you provide,
• data from email correspondence and phone calls,
• data needed to carry out the order and issue an invoice (e.g. addresses, company VAT number).

3. Purposes and legal bases

• preparing a quote and replying to your enquiry – steps taken at your request before entering into a contract (Art. 6(1)(b) GDPR),
• performing the order (Art. 6(1)(b) GDPR),
• accounting and tax obligations (Art. 6(1)(c) GDPR),
• protecting the form against spam and abuse, and establishing or pursuing claims – our legitimate interest (Art. 6(1)(f) GDPR).

4. Recipients

Your data may only be shared with service providers that help us run our business:

• Vercel Inc. – website hosting,
• Google (Google Workspace) – the email service that receives enquiries,
• Cloudflare, Inc. (Turnstile) – protection of the form against bots,
• our accounting office – for invoicing and accounting,
• partners involved in carrying out the order, e.g. sea freight, air freight or customs clearance – only if the order requires it.

5. Transfers outside the EEA

Vercel, Google and Cloudflare may also process data in the USA. Such transfers are based on the European Commission's adequacy decision (EU-U.S. Data Privacy Framework) or standard contractual clauses.

6. How long we keep data

• enquiries that did not result in an order – up to 12 months after the last contact,
• data related to an order – for the period required by tax law (5 years from the end of the year in which the tax obligation arose),
• data needed to pursue claims – until the limitation period expires.

7. Your rights

You have the right to access, rectify and erase your data, to restrict processing, to data portability and to object to processing based on our legitimate interest. Simply write to office@okremovals.com.

You also have the right to lodge a complaint with the Polish supervisory authority, the President of the Personal Data Protection Office (UODO), ul. Stawki 2, 00-193 Warsaw, or with the authority in your country.

8. Is providing data required?

Providing data is voluntary, but without contact details we cannot prepare a quote or carry out an order. We do not make automated decisions or use profiling.

9. Cookies

This website does not use analytics or marketing cookies. Cloudflare Turnstile in the quote form may use strictly necessary mechanisms to tell humans and bots apart.